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  1. Gate Customer Support
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  3. General Information and FAQs

Articles in this section

  • What happens to my subscription plan if I change the name of my Gate Smart Lock? What about moving the lock to a new address if I move or change my phone number?
  • Can I see the recorded videos of my last 30 days as soon as I purchase the Premier Plan?
  • What happens to my recordings if I cancel my subscription plan?
  • What will happen to my video and audio recordings if I don't subscribe to the Premier Plan or the Premier Plus Plan after the trial period?
  • How many Gate Smart Locks can be covered under a Premier Plan or Premier Plus Plan?
  • Is there a free trial for the Premier Plan or Premier Plus Plan?
  • Do I have to subscribe to the Premier Plan or Premier Plus Plan in order to use my Gate Smart Lock?
  • How can I subscribe to the Premier Plan or Premier Plus Plan?
  • What is the difference between the Premier/Premier Plus Plans and the Basic Plan?

Is there a free trial for the Premier Plan or Premier Plus Plan?

  • August 31, 2021 08:18
  • Updated
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Yes, all new users receive a 30-day free trial of the Premier Plus Plan.

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  • How to reach us
  • Can I move my subscription plan to another Gate Smart Lock?

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