https://support.getgate.com/hc/en-us 2025-12-16T04:47:00Z https://support.getgate.com/hc/en-us/articles/115008579567-iPhone-and-Android-compatibility 2020-06-26T16:32:42Z https://support.getgate.com/hc/en-us/articles/115009024728-Features 2019-12-13T19:37:59Z https://support.getgate.com/hc/en-us/articles/115013738247-Installation-Guide 2023-03-23T15:11:38Z https://support.getgate.com/hc/en-us/articles/115013738487-How-to-Remove-a-Deadbolt-Lock 2024-03-16T15:41:58Z https://support.getgate.com/hc/en-us/articles/115013738567-Motion-Detection-Settings 2023-01-14T17:45:17Z https://support.getgate.com/hc/en-us/articles/115013738587-Terms-of-Service 2019-12-13T19:41:48Z https://support.getgate.com/hc/en-us/articles/115013738607-Privacy-Policy 2019-12-13T19:42:30Z https://support.getgate.com/hc/en-us/articles/115013738627-What-do-I-do-if-I-lose-my-cell-phone 2019-12-13T19:39:38Z https://support.getgate.com/hc/en-us/articles/115013903548-Warranty-Statement 2023-01-21T13:28:03Z https://support.getgate.com/hc/en-us/articles/115013903748-Compatibility-Video 2020-09-18T13:58:43Z https://support.getgate.com/hc/en-us/articles/115013904968-How-to-Lock-Unlock-the-Keyless-Gate-Lock 2023-04-11T20:56:06Z https://support.getgate.com/hc/en-us/articles/115014896168-Gate-Smart-Lock-Glossary-Walkthrough-Video 2022-03-10T01:32:04Z https://support.getgate.com/hc/en-us/articles/115014922787-Setting-up-users-and-PIN-codes 2023-01-27T18:47:04Z https://support.getgate.com/hc/en-us/articles/115014922847-Battery-Life 2023-07-17T16:19:10Z https://support.getgate.com/hc/en-us/articles/115015286627-Features 2023-12-19T02:51:20Z https://support.getgate.com/hc/en-us/articles/115015297787-Before-installing-your-Gate-Smart-Lock 2023-04-03T22:24:10Z https://support.getgate.com/hc/en-us/articles/115015369148-Gate-Smart-Lock-Measurements 2022-10-02T21:49:40Z https://support.getgate.com/hc/en-us/articles/115015832727-Why-am-I-receiving-a-lock-jam-error 2023-08-30T06:29:43Z https://support.getgate.com/hc/en-us/articles/115015834427-Returning-your-Gate-Smart-Lock 2022-05-26T02:10:37Z https://support.getgate.com/hc/en-us/articles/115015911068-Why-isn-t-my-Gate-pairing-to-WiFi 2024-01-08T01:25:14Z https://support.getgate.com/hc/en-us/articles/360001509308-Why-is-my-battery-dying-really-quickly 2024-02-01T13:04:57Z https://support.getgate.com/hc/en-us/articles/360001517667-Why-can-t-I-see-event-activity-or-receive-notifications-on-my-app 2019-12-13T19:38:18Z https://support.getgate.com/hc/en-us/articles/360008409894-Gate-App-Set-up-Instructions 2023-09-06T21:06:32Z https://support.getgate.com/hc/en-us/articles/360008410234-How-can-I-strengthen-my-WiFi-connection 2022-06-02T17:43:34Z https://support.getgate.com/hc/en-us/articles/360008410394-Why-can-t-I-install-Gate-on-an-outside-gate 2023-05-08T14:50:03Z https://support.getgate.com/hc/en-us/articles/360008410534-Can-I-install-Gate-on-a-metal-door 2022-08-02T11:57:30Z https://support.getgate.com/hc/en-us/articles/360008410694-What-is-the-difference-between-the-Premier-Premier-Plus-Plans-and-the-Basic-Plan 2020-05-20T17:19:42Z https://support.getgate.com/hc/en-us/articles/360008410714-How-can-I-subscribe-to-the-Premier-Plan-or-Premier-Plus-Plan 2020-04-28T18:00:00Z https://support.getgate.com/hc/en-us/articles/360008410734-Is-there-a-free-trial-for-the-Premier-Plan-or-Premier-Plus-Plan 2021-08-31T08:18:51Z https://support.getgate.com/hc/en-us/articles/360008410774-Does-the-Premier-Plan-or-Premier-Plus-Plan-require-any-contracts-or-long-term-commitments 2022-04-29T19:18:18Z https://support.getgate.com/hc/en-us/articles/360008410814-How-many-Gate-Smart-Locks-can-be-covered-under-a-Premier-Plan-or-Premier-Plus-Plan 2020-10-10T15:17:02Z https://support.getgate.com/hc/en-us/articles/360008410834-Do-I-have-to-pay-for-extra-smartphones-connected-to-a-Gate-Smart-Lock-under-the-Premier-Plan-or-the-Premier-Plus-Plan 2022-07-01T09:25:33Z https://support.getgate.com/hc/en-us/articles/360008410854-What-will-happen-to-my-video-and-audio-recordings-if-I-don-t-subscribe-to-the-Premier-Plan-or-the-Premier-Plus-Plan-after-the-trial-period 2020-06-02T00:03:07Z https://support.getgate.com/hc/en-us/articles/360008410874-If-I-upgrade-from-the-Basic-Plan-to-the-Premier-Plan-or-Premier-Plus-Plan-how-will-I-be-charged 2020-01-23T23:04:01Z https://support.getgate.com/hc/en-us/articles/360008410934-How-can-I-cancel-my-subscription-plan 2025-05-14T18:13:29Z https://support.getgate.com/hc/en-us/articles/360008410954-What-happens-to-my-recordings-if-I-cancel-my-subscription-plan 2019-12-13T19:42:00Z https://support.getgate.com/hc/en-us/articles/360008411094-How-can-I-change-my-credit-card-information-used-for-my-Premier-Plan 2023-07-29T05:44:22Z https://support.getgate.com/hc/en-us/articles/360008411114-Can-I-move-my-subscription-plan-to-another-Gate-Smart-Lock 2021-03-22T02:46:11Z https://support.getgate.com/hc/en-us/articles/360008411154-What-happens-to-my-subscription-plan-if-I-change-the-name-of-my-Gate-Smart-Lock-What-about-moving-the-lock-to-a-new-address-if-I-move-or-change-my-phone-number 2020-04-07T23:49:22Z https://support.getgate.com/hc/en-us/articles/360008411414-Why-is-my-video-feed-not-appearing-in-app-during-motion 2023-02-19T07:36:33Z https://support.getgate.com/hc/en-us/articles/360008546853-How-to-Download-the-Gate-App 2023-01-02T20:45:35Z https://support.getgate.com/hc/en-us/articles/360008547933-Door-Compatibility 2020-06-20T19:22:44Z https://support.getgate.com/hc/en-us/articles/360008547973-Existing-Lock-Compatibility 2020-10-07T18:50:01Z https://support.getgate.com/hc/en-us/articles/360008551913-Why-am-I-not-receiving-knock-or-motion-notifications-consistently 2024-03-24T21:57:59Z https://support.getgate.com/hc/en-us/articles/360008551953-Why-are-my-videos-skipping-or-freezing 2023-01-20T03:45:10Z https://support.getgate.com/hc/en-us/articles/360008551993-Why-can-t-I-hear-anything-when-I-try-to-talk-to-an-outside-guest-or-when-I-play-the-video-audio-back 2021-07-31T15:49:56Z https://support.getgate.com/hc/en-us/articles/360008552013-Why-is-my-app-not-reporting-whether-my-deadbolt-is-locked-or-unlocked 2023-10-30T04:55:46Z https://support.getgate.com/hc/en-us/articles/360008552253-Is-Gate-weatherproof 2022-08-02T11:57:43Z https://support.getgate.com/hc/en-us/articles/360008552313-Do-you-have-Gate-available-in-any-other-colors-or-finishes 2020-12-26T07:52:26Z https://support.getgate.com/hc/en-us/articles/360008552633-Do-I-have-to-subscribe-to-the-Premier-Plan-or-Premier-Plus-Plan-in-order-to-use-my-Gate-Smart-Lock 2021-08-18T03:03:46Z https://support.getgate.com/hc/en-us/articles/360008552813-Can-I-use-my-bank-account-to-pay 2025-01-23T10:57:39Z https://support.getgate.com/hc/en-us/articles/360008552893-What-happens-if-I-want-to-pause-my-subscription-for-a-period-of-time 2023-10-11T13:34:28Z https://support.getgate.com/hc/en-us/articles/360008552933-Can-I-see-the-recorded-videos-of-my-last-30-days-as-soon-as-I-purchase-the-Premier-Plan 2020-05-27T18:10:15Z https://support.getgate.com/hc/en-us/articles/360008553073-Is-there-an-automatic-renewal-for-the-Premier-Plan-or-Premier-Plus-Plan 2023-02-16T04:48:47Z https://support.getgate.com/hc/en-us/articles/360008631774-Attaching-Spacers 2020-05-26T16:29:32Z https://support.getgate.com/hc/en-us/articles/360008776453-Package-Contents 2020-10-27T19:00:50Z https://support.getgate.com/hc/en-us/articles/360008834313-What-do-the-green-key-and-gray-dots-icons-mean-on-my-app 2023-12-16T05:22:47Z https://support.getgate.com/hc/en-us/articles/360009699633-How-can-I-delete-a-Gate-in-the-app 2020-03-13T00:32:48Z https://support.getgate.com/hc/en-us/articles/360010202714-How-to-reach-us 2025-12-16T04:47:00Z https://support.getgate.com/hc/en-us/articles/360011625893-How-can-I-save-a-recorded-video 2020-02-15T13:27:18Z https://support.getgate.com/hc/en-us/articles/360012443774-How-can-more-than-one-app-control-the-Gate 2020-07-17T04:46:35Z https://support.getgate.com/hc/en-us/articles/360019241774-How-to-view-latest-app-firmware-version 2022-10-09T23:37:49Z https://support.getgate.com/hc/en-us/articles/360020002653-Gate-App-Overview 2020-06-10T13:55:10Z https://support.getgate.com/hc/en-us/articles/360021204334-How-can-I-reset-the-Gate-hardware 2023-09-26T16:47:53Z https://support.getgate.com/hc/en-us/articles/360024145334-WiFi-Compatibility 2022-05-26T02:05:36Z https://support.getgate.com/hc/en-us/articles/360025060053-What-do-the-icons-in-the-app-mean 2021-04-26T21:13:36Z https://support.getgate.com/hc/en-us/articles/360039846873-Why-am-I-not-getting-notifications 2024-04-05T15:14:39Z https://support.getgate.com/hc/en-us/articles/360041033613-Does-Gate-have-Night-Vision 2021-09-18T20:38:45Z https://support.getgate.com/hc/en-us/articles/360041063714-Why-can-t-I-connect-my-Gate-to-WiFi 2023-11-11T00:40:32Z https://support.getgate.com/hc/en-us/articles/360041543653-How-do-I-pair-lock-to-a-mobile-hotspot-to-update-firmware 2021-09-02T01:01:28Z https://support.getgate.com/hc/en-us/articles/360043103394-How-can-I-make-a-wholesale-account-and-purchase 2020-08-22T11:56:20Z https://support.getgate.com/hc/en-us/sections/115002515768-Gate-App-Overview 2023-01-27T18:47:04Z https://support.getgate.com/hc/en-us/sections/115003214208-Gate-App-Compatibility 2020-06-26T16:32:42Z https://support.getgate.com/hc/en-us/sections/115003721127-Gate-Installation-Instructions 2024-03-16T15:41:58Z https://support.getgate.com/hc/en-us/sections/115003724028-Warranty-Term-of-Services-Privacy-Policy 2023-01-21T13:28:03Z https://support.getgate.com/hc/en-us/sections/115003866567-Gate-Smart-Lock 2022-10-02T21:49:40Z https://support.getgate.com/hc/en-us/sections/115004122188-Returns 2022-05-26T02:10:37Z https://support.getgate.com/hc/en-us/sections/360000277987-General-Information-and-FAQs 2021-08-31T08:18:51Z https://support.getgate.com/hc/en-us/sections/360000280787-Gate-Smart-Lock-Overview 2023-12-19T02:51:20Z https://support.getgate.com/hc/en-us/sections/360000281328-Gate-App 2024-04-05T15:14:39Z https://support.getgate.com/hc/en-us/sections/360001747254-Battery 2024-02-01T13:04:57Z https://support.getgate.com/hc/en-us/sections/360001747274-Operating-Issues 2024-03-24T21:57:59Z https://support.getgate.com/hc/en-us/sections/360001747294-Lock 2023-08-30T06:29:43Z https://support.getgate.com/hc/en-us/sections/360001791413-General 2023-09-26T16:47:53Z https://support.getgate.com/hc/en-us/sections/360002158913-Contact-Us 2025-12-16T04:47:00Z https://support.getgate.com/hc/en-us/sections/360003430913-Billing-and-Payments 2025-01-23T10:57:39Z https://support.getgate.com/hc/en-us/sections/360003430933-Upgrading-Changing-or-Canceling-your-Subscription-Plan 2025-05-14T18:13:29Z https://support.getgate.com/hc/en-us/sections/360004509073-WiFi-Compatibility 2022-05-26T02:05:36Z https://support.getgate.com/hc/en-us/sections/360007382334-Website 2020-08-22T11:56:20Z https://support.getgate.com/hc/en-us/categories/115000293848-How-Gate-Works 2023-12-19T02:51:20Z https://support.getgate.com/hc/en-us/categories/115001842488-Compatibility 2022-10-02T21:49:40Z https://support.getgate.com/hc/en-us/categories/115001842508-Troubleshooting-FAQs 2024-04-05T15:14:39Z https://support.getgate.com/hc/en-us/categories/115001848447-Installation 2024-03-16T15:41:58Z https://support.getgate.com/hc/en-us/categories/115002055987-Return-Policy-and-Regulatory 2023-01-21T13:28:03Z https://support.getgate.com/hc/en-us/categories/360000132148-Subscription-Plans 2025-05-14T18:13:29Z https://support.getgate.com/hc/en-us/categories/360000956334-Contact-Us 2025-12-16T04:47:00Z